Customer Service

We provide users with a full set of solutions for user needs, and have a complete pre-sale and after-sales service system


Focus on wireless communications for 17 years

Overview of Maintenance Service System

Zhejiang Kai Chi Electronic Technology Co., Ltd. was established in 2005, is mainly engaged in the field of wireless communication product development, wireless technology promotion and application and product sales and other business. We provide users with a full set of solutions for user needs, and have a complete pre-sale, sale and after-sales service system. Zhejiang Kai Chi through the advanced technical support service guarantee system to ensure the safety of the user system, reliable, stable operation and continuous improvement.

Jiangsu Julong Building Materials

Zhejiang Kaichi Electronic Technology Co., Ltd. provides the following services during the maintenance contract period


01

System Fault Diagnosis and Solution


02

Provide on-site technical support and guarantee for large-scale activities of the construction unit


03

Equipment transfer


04

System inspection


05

System spare parts replacement and repair

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By phone

zhejiang kaichi electronic technology co., ltd. provides a hotline fault report telephone number. In order to register a case, the customer needs to provide the company name, project number, serial number (for necessary hardware), fault phenomenon, site address, contact person, contact number, etc. After the customer service center of Zhejiang Kaichi Electronic Technology Co., Ltd. has registered this case, engineers will be assigned to track the case.

By fax

Zhejiang Kai Chi Electronic Technology Co., Ltd. provides a hotline fault report fax number. In order to register the case, the customer needs to provide the unit name, project number, serial number for the necessary hardware, fault phenomenon, on-site address, contact person, contact number, etc. when reporting the fault. After the customer service center of Zhejiang Kaichi Electronic Technology Co., Ltd. has registered this case, engineers will be assigned to track the case.

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Zhejiang Kaichi Electronic Technology Co., Ltd.

Through continuous accumulation, continuous innovation, and gradually improve their own product chain, the company developed emergency communications software systems have entered the government and military customer market, and access to customer recognition and support.

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