Customer Service
We provide users with a full set of solutions for user needs, and have a complete pre-sale and after-sales service system
Focus on wireless communications for 17 years
Overview of Maintenance Service System
Zhejiang Kai Chi Electronic Technology Co., Ltd. was established in 2005, is mainly engaged in the field of wireless communication product development, wireless technology promotion and application and product sales and other business. We provide users with a full set of solutions for user needs, and have a complete pre-sale, sale and after-sales service system. Zhejiang Kai Chi through the advanced technical support service guarantee system to ensure the safety of the user system, reliable, stable operation and continuous improvement.
Maintenance service content
Zhejiang Kaichi Electronic Technology Co., Ltd. provides the following services during the maintenance contract period
01
System Fault Diagnosis and Solution
02
Provide on-site technical support and guarantee for large-scale activities of the construction unit
03
Equipment transfer
04
System inspection
05
System spare parts replacement and repair
Maintenance Service Technical Support Mode
By phone
zhejiang kaichi electronic technology co., ltd. provides a hotline fault report telephone number. In order to register a case, the customer needs to provide the company name, project number, serial number (for necessary hardware), fault phenomenon, site address, contact person, contact number, etc. After the customer service center of Zhejiang Kaichi Electronic Technology Co., Ltd. has registered this case, engineers will be assigned to track the case.
By fax
Zhejiang Kai Chi Electronic Technology Co., Ltd. provides a hotline fault report fax number. In order to register the case, the customer needs to provide the unit name, project number, serial number for the necessary hardware, fault phenomenon, on-site address, contact person, contact number, etc. when reporting the fault. After the customer service center of Zhejiang Kaichi Electronic Technology Co., Ltd. has registered this case, engineers will be assigned to track the case.
Zhejiang Kaichi Electronic Technology Co., Ltd.
Through continuous accumulation, continuous innovation, and gradually improve their own product chain, the company developed emergency communications software systems have entered the government and military customer market, and access to customer recognition and support.
Company address: Room 301, Block B, Zhejiang Digital Intelligence Engine Innovation Park, 131 Xiba Road, Yuhang District, Hangzhou City
Marketing Department:0571-88932986
Website:www.zjkaichi.cn www.zjkaichi.net
Mailbox:hzkdscb@163.com
Zip Code: 311122
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